Djibouti Telecom is implementing a suite of solutions from Syniverse for performance analysis, forecasting and budget management, and fraud protection.
The agreement builds on a multiyear relationship with Djibouti’s state-owned mobile operator that will strengthen Syniverse’s presence in East Africa and a growing national market with more than 330,000 mobile connections.
“With mobile users having more choices than ever before and with the demand for mobile service only increasing, it’s critical for us to continually deliver value to our customers wherever they travel with their mobile devices,” said Mohamed Assoweh Bouh, General Director, Djibouti Telecom.
The services offered through the agreement enable Djibouti Telecom to gain visibility into and manage its end-users’ experiences while protecting the network from fraud and controlling costs, providing real-time access to roaming performance data, as well as automating the planning, forecasting and budget process to help make the operator’s roaming interoperator tariff (IOT) discount negotiations more profitable.
“No matter where today’s mobile users travel, they continue to expect the same quality of experience at all times,” said Nour Al Atassi, Regional Vice President and Managing Director, Middle East and Africa, Syniverse. “We look forward to helping Djibouti Telecom to more seamlessly connect to the largest number of operators, manage IOTs and budget more accurately, and minimize the growing threat of fraud.”